Insurance Claims

How an Auto Glass Insurance Claim Works

You don’t need to sort through the claim alone. Start with Mayne Auto Glass and bring your policy or insurer information; we’ll help determine the practical next step and explain what is needed before work begins.

01

Contact Mayne Auto Glass with your vehicle, damage and insurance information.

02

We inspect the glass and determine whether repair or replacement is appropriate.

03

Coverage, deductible and authorization details are confirmed with the insurer.

04

We completes the approved work and provide documentation and aftercare.
Get in Touch

Contact Mayne Auto Glass

Call Mayne Auto Glass with your vehicle details, a description of the damage and your ICBC or private insurer information. We’ll explain what can be confirmed and what is required before service is scheduled.

FAQ

Auto Glass Insurance Claim Questions, Answered

You can start by calling Mayne Auto Glass. We can review the damage and help you understand the next steps. Your insurer may still require confirmation or authorization according to its own claim process.

Have your vehicle details, insurer or ICBC information, policy details if available, and a description of when and how the damage occurred. If you already have a claim number, provide that as well.

Coverage depends on your policy, the cause and type of damage, and the insurer’s authorization. A deductible may apply. Mayne can help confirm the information provided by your insurer before work begins.

Many comprehensive policies include eligible rock chip repair, sometimes with different deductible rules than replacement. Coverage varies, so Mayne Auto Glass will help you confirm the details for your policy.

Mayne Auto Glass can help coordinate an eligible claim and the approved repair or replacement with ICBC or your private insurer. Billing and payment arrangements depend on the insurer, authorization and policy terms.